Terms and Conditions
Payment
Payment must be made in UK Sterling (GBP) and can be sent through any of the options provided by Squarespace Payments, or by PayPal. Payment must be received and cleared before orders are shipped.
Cancellations
You may cancel your order for any reason at any time prior to shipment. Once your order has been shipped, it becomes subject to the Returns Policy.
Customs Fees
All import fees and charges are payable by the customer or recipient. Please check the applicable rates in your country prior to making a purchase. NOTE. All products are provided by Printful Inc. They have production facilities in several countries worldwide, which may mean there will be no customs fees with your order.
Loss and Damage
While rare, loss of or damage to your order may occur during shipment. I will do everything possible to help resolve the situation. Please report any damage to your order within 3 days of receiving it and kindly provide me with photographic evidence so that I may proceed with a claim against my shipping provider and arrange either to replace or refund your order as you request.
Copyright
All art and imagery is protected by copyright. The original artwork is the property of Mike Shayler, while the products on which it is featured are provided by Printful Inc., unless otherwise stated. Any duplication, replication or other reproduction of Mike Shayler’s imagery, prints, photographs and text is prohibited without prior arrangement. The exception to this is any of my photographs that I may provide free of charge for people to use to produce their own artwork. Purchase of any products from this website does not transfer the copyright on those products. This includes any artwork or products created through custom orders or commissions.
Contact
Mikeshaylerpastels.com may be contacted using this Contact Form.
Delivery, Returns and Privacy Policy
For information about delivery and returns, or to read my privacy policy, please use the links in the INFORMATION section at the bottom of any page.